IT Support is basically the management of the technologies, plans, and support involved in keeping, support, or enhancing the performance of a computer network. There’s also a broader term for technical technicians usually employed to keep, service, or improve upon a computer network’s hardware and software. That broad term now encompasses a huge array of business activities concerning information technology management, including server repair and maintenance as well as upgrades. The scope of IT Support is ever expanding because technology is becoming an increasingly important part of every business activity. read more

Any segment of your organization that utilizes technology heavily will require IT support. IT support can be provided by a professional third-party or it can be viewed as part of a broader IT support offering for your organization. Quality IT support services can assist your internal IT department with projects that bring organizational value to your business rather than wasting time on trivial end user issues. IT support can also provide assistance in implementing changes to your current infrastructure that increase productivity and help to reduce costs. Third-party assistance can also assist your organization with implementing changes that are economically advantageous for your organization. If you have an existing infrastructure, you may wish to consider managed servers as part of an IT support offering. read more