IT Support is basically the management of the technologies, plans, and support involved in keeping, support, or enhancing the performance of a computer network. There’s also a broader term for technical technicians usually employed to keep, service, or improve upon a computer network’s hardware and software. That broad term now encompasses a huge array of business activities concerning information technology management, including server repair and maintenance as well as upgrades. The scope of IT Support is ever expanding because technology is becoming an increasingly important part of every business activity. read more

Any segment of your organization that utilizes technology heavily will require IT support. IT support can be provided by a professional third-party or it can be viewed as part of a broader IT support offering for your organization. Quality IT support services can assist your internal IT department with projects that bring organizational value to your business rather than wasting time on trivial end user issues. IT support can also provide assistance in implementing changes to your current infrastructure that increase productivity and help to reduce costs. Third-party assistance can also assist your organization with implementing changes that are economically advantageous for your organization. If you have an existing infrastructure, you may wish to consider managed servers as part of an IT support offering. read more

IT support businesses sell a variety of services and products to help small, medium and large companies meet IT requirements. So how do you know which ones you really need and when you should they be used? Here’s a list of the top 10 most used things with a short description of each one. Read on to learn what each one does and when it’s best to use them.

Managed services ct are used by small, medium and large companies for various purposes like improving business operations, fixing systems and helping customers meet their IT needs. For small businesses, a managed service provider is the best choice since it takes the burden off them by having professionals in place that can take care of all their IT support services. The managed service provider can handle all the administrative tasks involved and can even offer tele-technical support services via email or live chat. This eliminates the need for you to hire in additional staff that might not be well-trained or fully equipped to handle your company’s unique IT issues. read more

Is IT Support Important?

Are you tired and sick of IT Support, which is always broken? Why can’t I get it fixed? Can you afford for somebody else to take care of IT support for you? Did you say that somewhere in your network you have broken something?

Technology has progressed so fast that the typical IT support specialist of 10 years ago, who was responsible for managing a handful of systems, is now a dinosaur. He looks at his now aged computer and sighs. The computer is a piece of junk. It runs slow and has lots of problems. This is the same type of situation that happened to many IT support specialists when they went to upgrade from their CRM or Oracle to Windows servers. read more